Maintenance and incidents
Hotel maintenance and incidents: tickets, work orders and preventive/predictive maintenance with SLA
Centralize hotel maintenance incidents on a single maintenance platform (CMMS): create tickets via mobile/QR code, assign work orders, schedule preventative maintenance, activate KPI/SLA alerts, and connect with housekeeping and reception for faster resolution. Integrate PMS (room status), shift management, purchasing/warehouse (spare parts), and BI to measure time, costs, and recurrence. Add AI-powered predictive maintenance to prevent downtime and improve guest satisfaction.
Maintenance and incidents
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