Software
Software
Software
Service
Software
Hardware
Check-in on tablet
Guest experience
Hotel tablet check-in is a technological solution that allows guests to check in quickly, easily, and without having to go through a traditional reception desk. This system, increasingly popular in modern hotels, uses an interactive tablet to streamline the arrival process, improving the guest experience and optimizing hotel operations.
With digital check-in , guests can enter their personal information, scan IDs or passports, digitally sign, and select additional preferences, all in a matter of minutes. This system can be integrated with property management software (PMS) to automatically update guest information and assign rooms in real time.
The main benefits include reduced wait times, greater flexibility in arrival times, and a more personalized and modern experience. Furthermore, the use of tablets for check-in contributes to a more sustainable approach by reducing paper consumption.
This method also reinforces digital transformation strategies in hotels , improving customer satisfaction and positioning the hotel as an innovative and technologically advanced establishment. It is an ideal solution for hotels looking to stand out in a highly competitive market.
Advantages
Reduced wait times: Guests can check in quickly, avoiding long lines at reception.
Modern Experience: Provides an innovative technological experience that enhances the perception of the hotel.
Flexible check-in: Allows guests to check in at any time, even during off-peak hours.
Process automation: Integrate data directly with the PMS, eliminating manual errors.
Savings in human resources: Frees up staff to focus on higher-value tasks, such as personalized care.
Sustainability: Reduce paper use by digitizing forms and signatures.
Greater customization: Allows guests to select preferences, such as pillow type or additional services.
Increase sales: Offer the opportunity to promote upgrades and additional services during the check-in process.
Legal Compliance: Scan and store documents according to local regulations.
Data flow optimization: Record guest information in real time, improving internal management.
Reduction of human errors: Minimizes inconsistencies in the record as it is an automated process.
Improved customer satisfaction: Offers a frictionless arrival that improves first impressions.
Ease of mobility: It can be used in different areas of the hotel, such as the reception, lobby, or even in the room.
Payment system integration: Facilitates pre-authorization or direct payment from the tablet.
Strengthens brand image: Positions the hotel as an innovative establishment adapted to current technology.
Features
Integration with PMS (Property Management System): Automatic synchronization of guest data, room assignment, and real-time stay updates.
Document scanning: Ability to read passports, IDs, or driver's licenses, meeting legal requirements.
Digital Signature: Allows guests to digitally sign required registrations and forms, eliminating the need for physical documents.
Language Selection: Multilingual interface to accommodate international guests.
Additional Service Promotion: Option to offer room upgrades, packages, or services such as spa and restaurants during the check-in process.
Payment integration: Ability to perform pre-authorizations, deposit payments, or complete billing from your tablet.
Privacy data management: Compliance with regulations such as the GDPR, ensuring the protection of personal data.
Process customization: Options for guests to select preferences such as pillow type, cleaning schedule, or personalized messages.
Offline access: Operation in case of internet interruptions, with automatic synchronization when the connection is restored.
Technical support and automatic updates: Guaranteed ongoing maintenance and functionality improvements to stay ahead of the technological curve.
