Fideltour is the comprehensive solution to increase your direct sales. We are the CRM created by and for hoteliers that allows you to connect, understand, and retain your guests. Why Fideltour? Because we speak your language. We are the 100% hotel CRM and offer a comprehensive solution that will allow you to connect, understand, and retain your guests. Do you want to increase your direct sales? We are your people. We help you segment, organize, and specialize. We are also integrated with the most important players in the industry. Connect with your guests Stay in touch before, during, and after their stay and create a bond that makes them feel valued. Understand their needs Knowing your guests' needs will transform their stay from ordinary to near-excellent. Build customer loyalty Make them choose you again thanks to personalized service and communications sent at the right time.