CRM (Customer relationship management)
B2C CRM
Fideltour CRM helps you identify your ideal guest, maximizing data performance, building guest loyalty, and increasing profits.
With Fideltour CRM, transform your guest data into actionable insights. Identify trends, preferences, and behaviors, allowing you to personalize each guest's experience and improve loyalty.
Product Features
Fideltour has nine modules that together form a perfect comprehensive solution. You can purchase the modules separately or fully utilize the tool's potential.
CRM Module Increase direct sales by segmenting and personalizing your communications.
Connect Module Centralize your database by connecting your data sources.
Campaigns Module Maximize website sales by automating personalized and specialized campaigns.
Automation Module Boost your Guest Experience by maximizing an Advanced Guest Journey with automated processes.
Social Module Manage, schedule, and publish all your social media accounts from one place.
Linking Module: Increase your database through your Wi-Fi network. Landing Pages Module: Create customizable landing pages and forms to maximize the return on your communications.
Reviews Module Improve your online reputation by detecting incidents through satisfaction surveys.
Rewards Module Increase your repeat rate by offering a categorized incentive system.
Learn about their product through an interview with HotelSAAS
At HotelSAAS, we put ourselves in the hotelier's shoes and ask them everything you need to know so you can decide if you really need their product.
