CRM (Customer relationship management)
Our Marketing Automation tool covers the entire guest journey, from the initial inquiry email to regular reservation updates or email reminders about their past stay. It allows you to control any reservation changes, select additional services, send upselling and cross-selling reminders, cancelation recovery messages, and provide additional pre-arrival information, among others.
With a segmentable and unlimited database, it also allows you to create fully automated seasonal and/or one-off campaigns that you can generate in minutes with AI and that are easily shared. It also includes campaign analytics to analyze the behavior of each campaign.
Product Features
- Unlimited database. * Automatic contact segmentation and creation of new segments.
- Automated messages to support guests before, during, and after their stay. Fully customizable to fit your brand.
- Create campaigns and send newsletters easily and automatically with AI, which generates the content.
- Detailed and easy-to-study campaign analytics.
- https://www.profitroom.com/solutions/marketing-automation/
Learn about their product through an interview with HotelSAAS
At HotelSAAS, we put ourselves in the hotelier's shoes and ask them everything you need to know so you can decide if you really need their product.
