Communication with the guest (pre-in-house-post)

Avirato's guest communication covers the entire stay cycle: pre-stay, during the stay, and post-stay. Before arrival, the system allows you to send confirmations, reminders, and reservation details. During the stay, welcome notifications, satisfaction surveys, and personalized messages can be sent. After checkout, thank you messages, feedback surveys, and promotions for future stays are sent. All of this is managed through the Avirato PMS, enabling seamless and automated communication with guests, improving the experience and building loyalty.

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Product Features

Sending pre-stay messages (confirmation and reservation details).
Communication during the stay (welcome, notifications, surveys).
Post-stay messages (thank yous, satisfaction surveys, promotions).
Integration with the PMS to personalize communication.

Learn about their product through an interview with HotelSAAS

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