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Academy Hotel SAAS: Hotel Technology from A to Z.

Understanding hotel technology without complications: key terms and definitions

At HotelSAAS, we make it easy: find the ideal software for your hotel in two ways. You can filter by department, exploring solutions designed to optimize areas such as reception, housekeeping, or revenue management. Or if you already have a specific software in mind, simply enter its name in our search engine and access all the information about its features, benefits, and integrations. The best hotel technology, just a click away!

Choose your search:

Training in digital transformation

Training

Discover how digital transformation training helps your company adapt to the digital age, improving processes, culture, and technological capabilities.

Upgrades

Revenue Management

Hotel upgrades are opportunities offered to guests to enhance their stay, such as an upgrade to a higher room category or the addition of additional services, for an additional cost to the base price of the reservation.

Upselling

Revenue Management

Upselling in hotels is a sales technique that involves offering guests additional products or services during the booking process or during their stay, with the aim of increasing the total sale value and improving the customer experience.

VeriFactu

Financial

Verifactu is the ultimate tax solution for hotels that need to adapt to the Tax Agency's new anti-fraud regulations. This software generates verifiable, digitally signed invoices with unique identifiers, ensuring the integrity and traceability required by law. It also allows for automatic invoice submission to the Treasury, secure storage for five years, and easily integrates with hotel management systems (PMS, ERP, accounting). Verifactu helps independent hotels and chains avoid penalties, save administrative time, and maintain transparent, secure, and always up-to-date tax management.

Virtual Assistant

Guest experience

Offer 24/7 support with a virtual assistant for your hotel. Respond instantly, improve the guest experience, and reduce operational burden.

Virtual POS

Financial

A virtual Point of Sale (POS) terminal is an electronic payment management system that allows hotels to process sales transactions and payments for products and services securely and efficiently online.

Voice assistant for restaurant reservations

Food and drinks

The Restaurant Reservation Voice Assistant is an artificial intelligence tool that allows users to make restaurant table reservations through voice commands, using devices such as smart speakers or mobile phones.

Web design

Marketing

Hotel web design refers to the creation and development of an engaging and functional digital interface for a hotel's website. This includes navigation, content layout, visual design, and mobile optimization, all with the goal of attracting and retaining website visitors and converting them into potential customers.

WebApp

Guest experience

A digital hotel service directory or web app provides guests with quick and convenient access to hotel information and services via mobile devices or computers. This includes details about hotel facilities, available services, operating hours, service reservations, local tourist information, and other features that can enhance the guest experience during their stay.

WhatsApp campaigns

Marketing

WhatsApp campaigns are digital marketing strategies that use the WhatsApp instant messaging platform to send promotional messages, marketing communications, and special offers to potential and existing customers, with the goal of generating interest, engagement, and conversions.

WiFi network

Operations

A Wi-Fi network is an infrastructure that allows hotel guests to access the Internet wirelessly from their mobile and laptop devices.

Widget platform for direct booking

Marketing

A hotel direct booking widget platform is a technological tool that allows the integration of direct booking features into a hotel's website, such as a booking engine, availability calendar, real-time rates, special offers, and more. This facilitates the conversion of visitors into confirmed reservations and increases the hotel's direct sales. These platforms provide a fast, simple, and secure booking experience for guests, optimizing the conversion and profitability of the hotel's direct distribution channel. The platform can be integrated with hotel management systems, reservation systems, and other internal hotel systems for seamless and efficient management of direct bookings.
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