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CRM (Customer relationship management)

CRM (Customer relationship management)

Avirato's CRM is a customer relationship management tool designed to improve guest communication and loyalty. It stores and manages all relevant customer information, such as booking history, preferences, and personal details, facilitating service customization. Integration with the PMS and booking engine ensures a complete and up-to-date view of each guest.

Product Features

  • Guest Profile Management : Store detailed guest information.
  • Booking History : Quick access to your stay history and preferences.
  • Customer segmentation : Allows you to create customer groups for personalized campaigns.
  • Sending communications : Facilitates the creation and sending of personalized promotions and offers.

Learn about their product through an interview with HotelSAAS

At HotelSAAS, we put ourselves in the hotelier's shoes and ask them everything you need to know so you can decide if you really need their product.

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