Software
Software
Software
Service
Software
Hardware
Online reputation widget
Marketing
The online reputation widget is a digital tool that allows hotels to display guest ratings and opinions from different review platforms, such as TripAdvisor or Google, directly on their website, to improve the trust and credibility of potential customers.
Advantages
- Enhances hotel trust and credibility by displaying authentic guest ratings and reviews from recognized external sources. - Increases transparency and trust of potential customers by providing direct access to other guests' reviews of the lodging experience.
Features
Displays the hotel's online rating and reputation on the website, including review scores, guest comments and awards received, to build trust and credibility among users and encourage direct booking.Collects and presents reviews from multiple sources, such as TripAdvisor, Google, Booking. com and Expedia, using integrated widgets or links to external profiles, to provide a complete and objective view of the hotel guest experience and increase transparency and authenticity of the opinions shared.Highlights awards shared. com and Expedia, using embedded widgets or links to external profiles, to provide a complete and objective view of the customer experience at the hotel and increase the transparency and authenticity of the opinions shared.Highlights awards, certifications and recognitions obtained by the hotel, such as seals of excellence, quality certificates and rankings in best hotel lists, to highlight the property's commitment to service excellence and customer satisfaction, and differentiate itself from the competition. Offers interaction and participation options for users, such as leaving reviews, rating the experience and sharing comments on social networks, to encourage the active participation of current and former guests in building the hotel's online reputation and strengthening the user community.Continuously monitors the hotel's online reputation and performs sentiment analysis on the reviews and comments received, identifying trends, areas for improvement and opportunities for proactive reputation management.
