A survey system for hotels is a tool thatallows you to collect the opinion and feedback of guests about their experience at the hotel.This system is based on the distribution of surveys to guests, either during their stay or after their departure, and collects their responses for later analysis.

The advantages of using a survey system in hotels are diverse. First, it provides adirect source of guest feedback, which allows evaluating customer satisfaction and identifying areas for improvement.This helps hotels adapt and improve their services to meet guest expectations and ensure a positive experience.

Additionally, a survey systemprovides quantitative and qualitative data that can be analyzed and used to make informed decisions. This data can help identify patterns, trends and guest preferences, which contributes to strategic planning and the development of more effective marketing strategies.

Another key advantage is that the survey systemIt allows problems or areas of dissatisfaction to be detected early, providing the opportunity to address them quickly and prevent them from becoming larger problems.Additionally, by demonstrating genuine interest in guest feedback,hotels can strengthen the relationship with them and foster brand loyalty.