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HotelSAAS Experts

Juan Carlos Sanjuan

President and founder

Casual Hotels

Casual Hoteles is a Spanish hotel chain founded in 2013, focused on offering unique, themed hotels in the heart of major cities. It has more than 20 hotels in destinations such as Madrid, Valencia, Seville, Lisbon, and San Sebastián . Each of its hotels features creative decor and themes, ranging from cinema to music, seeking to provide an original and memorable experience.

In terms of technology , Casual Hoteles stands out for its use of digital solutions to improve the guest experience. They have implemented online check-in , facilitating a more streamlined entry process, and have an app that allows guests to conveniently manage their stay, from reservations to personalized tourist recommendations.

Casual Hoteles also uses big data to personalize experiences and optimize operations, and is committed to digitalization to improve service efficiency and interaction with its guests.

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