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Guest complaint management

What is it?

Operations

A guest complaint management software for hotels is a technological tool thatEnables hotels to efficiently record, manage and resolve guest complaints. Facilitates tracking and assigning complaints to responsible staff members, as well as monitoring resolution progress.


The advantages include afaster and more effective response to complaints, increased customer satisfaction, identification of trends and areas for improvement, and generation of reports for data analysis.This contributes to customer retention, hotel reputation and continuous improvement of service quality.

What do I need it for? 

✴️ Automate day-to-day management

✴️ Improve guest satisfaction

✴️ Increase employee productivity

Guest complaint management

Discover the  perfect providers for your hotel and explore their products, company data, integrations, prices,  clients and more....

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